Training & Development tailored to what you do & need
We hate box ticking exercises unless they add real value. Our Training & Development adds real value
Having highly skilled staff is not only beneficial to business performance but investing in your people is essential to ensuring staff morale is good and you retain your best and most knowledgable people.
Our bespoke training and development plans are suitable for all and guarantee improvements within your organisation. We look specifically at what your job role specific objectives are as we develop the perfect coaching plans.
Whatever you need we've got it covered.
Front Line Training & Development
Frontline employees are essential as they represent your business and ensure customers have positive experiences. They need training, development, and empowerment to build the skills for exceptional service and to think entrepreneurially, spotting opportunities and flagging necessary changes. Our training ensures they consistently do the right thing.
Management Training & Development
Effective management is vital for a company's success. Guiding people to excel with kindness is an art, but many managers enter their roles without proper mentorship or without having a managerial idol to aspire to. Our training programs focus on people management, performance monitoring & management, effective one-2-ones, personal development plans—helping managers grow while nurturing their teams.
Role Specific Training & Development
Every role within an organisation is different and requires specific attributes, processes and ways of doing things. ULIA will look at specific job roles and tailor training and development so that the person in role can be the best at it they can possibly be. This also creates a framework/training manual for the future.
Dynamic delivery methods because everyone is different
Dynamic Delivery
Delivering strategically to every member of staff can often be daunting and ineffective. Our expertise ensures you have nothing to worry about as we deliver what you need on time, every time. We understand that people learn in different ways and factor this into all that we do.
Friendly honest support
Being approachable is the key to great training and development. Empowering individuals to voice concerns or issues with their own learning and progress is essential in achieving an honest & healthy work place. Our L&D delivery teams are exactly that. Friendly, honest & supportive
Save time so you can focus on everything else
With ULIA responsible for your training and development you can focus on what you do best. Our reporting and feedback allows you to have an overview on how things are progressing as frequently as you like.
Out source your learning & development to ULIA and save ££££
Having in house L&D can sound glorious but in reality it can cost a lot of money, become stale and not move at the pace you actually need. Outsourcing your learning & development requirements to ULIA will not only ensure you stay ahead of the game with the best informed staff but you could save thousands every year but deliver an unrivaled service for you, your staff and business.
Too often we work with companies who start out with the best intentions but a few months in learning & development has either been put on the back burner or is bumbling along grossly inefficient. This costs business money whilst delivering very little and more often than not just serves to be yet another false promise for employees who then feel even less motivated and demoralised.
Using ULIA to deliver your L&D means that staff are engaged, motivated, developing and morale is improved.
Talent Spotting, Development & Retention Strategies
At ULIA we pride ourselves on our people-centric approach to everything we do and instill. We love nothing more than coming into businesses creating the processes and frameworks, putting them in place so you establish a conveyor belt of talent, with processes in place to ensure your people are developed for future roles within your organisation. ULIA have an eye for talent and can identify people who can excel within your organisation, take on additional responsibilities or plug gaps in inefficiencies with alternative roles.
Give your people a real voice with our forums packages
At ULIA we understand that it is all about the people. Everything is about individuals and who they are. The most important aspect for a business to have motivated happy staff is for them to feel that they have a genuine voice and that they are listened to. ULIA are experts at setting up and delivering channels for this to happen. Some of these approaches are the introduction of: Staff Forums, Sports & Social Forum, Risk & Oversight Forum, anonymous suggestion mechanisms (physical & digital),You spoke we listened communications.
Time and time again through the implementation of channels to speak and be heard we improve morale, motivation and performance. Companies really start to see the best from their people whilst reducing sickness and attrition issues.
All the training & development services you need, in one place and tailored to you.
We offer a wide range of services to meet every type of need.
We have off the shelf style training modules for things like customer services, Sales, Performance monitoring, performance management, Effective one 2 ones & performance reviews but we always find out all about you and how your department/area is opporating and tailor the courses to you and what you need.
